Air Canada Terminal at John F. Kennedy International Airport (JFK)

Air Canada operates its flights from Terminal 7 at John F. Kennedy International Airport (JFK). Terminal 7 serves as a gateway for passengers flying to/from Toronto, Montreal, Vancouver, and beyond. Passengers with the Air Canada flight will land at Terminal 7 and must proceed through immigration and customs clearance.

At the lower level, passengers will find Air Canada’s dedicated lost and found office that assists passengers with delayed and damaged luggage. Below is the guide to the location of the desk area and contact details for cancellation, re-booking, and other services of the terminal.

Overview of Terminal 7 at John F. Kennedy International Airport (JFK)

Here is a brief overview of essential information and all other details about the Air Canada at JFK Airport:

Airport:	John F. Kennedy International Airport (JFK)
Airline:	Air Canada
IATA Code:	AC
ICAO Code:	ACA
Terminal:	Terminal 7
Contact Number:	1-888-247-2262
Website:	www.aircanada.com
Facebook:	facebook.com/AirCanada
Twitter:	twitter.com/AirCanada
Instagram:	instagram.com/aircanada

Which Terminal is Air Canada at John F. Kennedy International Airport (JFK)?

Air Canada currently operates its flights from JFK Terminal 7 for both departure and arrival. It offers flights to key US destinations like Los Angeles (LAX), Chicago (ORD), San Francisco (SFO), and Washington, DC. Air Canada will shift to Terminal 6 in 2026. At present, the airline operates from Terminal 7 of JFK.

Air Canada Departures Terminal at JFK

Air Canada flights depart from Terminal 7 at JFK Airport. Passengers traveling to the US with Air Canada must arrive 2 hours before departure.

• Check-in Counter: Upon arriving at JFK Terminal 7, look for the clear signage that directs you to the Air Canada check-in counters located at Level 2.
• Security Zone: Passengers proceed to the TSA security screening area in Terminal 7, located at Level 3. You can check the estimated wait times for security at JFK.
• Boarding: Head to the assigned boarding gate (gates 1–12) as indicated on the boarding pass. Post-security passengers can also explore free Wi-fi, shopping, dining options, and lounges while they wait for the flight.

Air Canada Arrivals Terminal at JFK

All Air Canada flights arrive at Terminal 7 at JFK. The arrival process is equipped with clear signage guiding passengers through immigration, customs, and baggage claim.

• Customs & immigration: International passengers arriving on Air Canada flights will proceed to the Customs and Border Protection (CBP) area, located at the lower level of Terminal 7. Keep your passports, visas, and any required documentation ready for inspection.
• Baggage claim: Passengers are directed to the baggage claim, which is located at Level 2, adjacent to the Customs area. If you encounter any issues with your luggage, such as delay or damage, visit the JFK Lost and Found counter located across from the baggage claim area at JFK Terminal.

Check out our in-depth airline guide for JFK Airport.

Services and Amenities at the Air Canada at JFK Airport

Passengers flying with Air Canada Terminal benefit from plenty of services and amenities that enhance comfort.

For quick and easy check-in, there are self-service check-in kiosks that expedite the boarding process. Here is the comprehensive list of all amenities of JFK that are offered by Air Canada Terminal:

Complimentary Wi-Fi	Check-in Counters
TSA PreCheck	Flight Information Display Screens (FIDS)
Luggage Carts (Smart Cart)	Air Canada Maple Leaf Lounge
Automated Self-Service Kiosks	Assistance with lost or delayed baggage
Dedicated spaces for families and nursing mothers	Designated pet relief zones
Rental car desks	Multilingual staff for passenger assistance and inquiries
Accessible ATMs	Restaurants, cafes, and bars
Wheelchair assistance and accessibility for disabled passengers	Air Canada staff support for rebooking due to flight delay
Convenient power outlets	USB charging points
Currency Exchange (ICE)	Information Counters
Air Canada Customer Service	Wheelchair Assistance
Service Animal/Pet Relief Area	Defibrillators (AEDs)

Lounge Access for Air Canada Passengers at JFK Airport

There is no Air Canada Maple Leaf Lounge at JFK. However, Air Canada passengers can access British Airways Lounge or Priority Pass lounges in Terminal 7. Eligible passengers have free access:

• Air Canada Business Class passengers
• Aeroplan Elite members (Super Elite, 75K, 50K)
• Star Alliance Gold members
• Priority Pass holders

Check out our detailed guide on all lounges available at JFK Airport.

Pet Travel & Special Assistance for Air Canada Passengers at JFK Airport

Air Canada allows small cats and dogs to travel in the cabin to/from JFK. The pet travel fee applies, and passengers must notify us up to 24 hours before departure.

• Animal Relief Centre: Terminal 7 has a dedicated pet relief facility located post-security behind Hudson News near Gates 9 & 10. There’s one outdoor facility on the west end of the Arrival Area.
• Wheelchair and Mobility Aids: Available upon request at the airport. A wheelchair can be picked up from the Air Canada check-in desk. Free seat selection is offered to passengers requiring movable armrests.
• Trained Staff: Air Canada staff at Terminal 7 offer special assistance to passengers with disabilities and unaccompanied minors with check-in, baggage handling, and boarding.

Ground Transportation from the Air Canada Terminal at JFK Airport

Air Canada Terminal at JFK offers AirTran, an automated train system that connects to all terminals and public transit hubs. On the other hand, taxis and app-based services like Uber and Lyft are available at the designated pick-up zones outside Terminal 7.

Car Rental agencies are located at the Federal Circle and can be reached through the courtesy shuttles or via AirTran. Explore our latest guide on all JFK Airport Transportation options.

Map of Air Canada Terminal at John F. Kennedy International Airport (JFK)

Navigating the Air Canada terminal is pretty easy with the interactive map below, which outlines key locations such as check-in counters, security checkpoints, boarding gates, dining, and shopping options:

Having a clear understanding of the terminal layout helps you save time, reduce the transition time for a smooth travel experience.

Flying with Air Canada from JFK Airport offers passengers a terminal with state-of-the-art facilities that meet the needs of today’s travelers.

From efficient check-in and security screening to lounges and essential amenities, Terminal 7 ensures that both departing and arriving passengers have access to more hassle-free and comfortable travel.

Whether you’re traveling with family or for a business trip, understanding what to expect at Air Canada JFK Terminal can help you plan your travel stress-free.

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