Air India Terminal at John F. Kennedy International Airport (JFK)

Air India serves Terminal 4 at John F. Kennedy International Airport (JFK). Terminal 4 offers a vital link for passengers to connect to India and key Asia-Pacific destinations. Air India operates 16 daily flights to New Delhi and 1 daily flight to Mumbai from Terminal 4.

Let’s understand what services and amenities are available at Terminal 4 for Air India passengers, covering ground transportation options, lounge access, and more.

Overview of Air India Terminal at John F. Kennedy International Airport (JFK)

Here is a brief overview of all essential information about Air India’s operations at JFK:

Airport:	John F. Kennedy International Airport (JFK)
Airline:	Air India
IATA Code:	AI
ICAO Code:	AIC
Terminal:	Terminal 4
Contact Number:	+1-800-223-7776
Address:	Terminal 4, JFK International Airport, Queens, NY 11430
Website:	https://www.airindia.com/
Facebook:	https://www.facebook.com/AirIndia
X (Twitter):	https://x.com/airindia
Instagram:	https://www.instagram.com/airindia/

Which Terminal is Air India at John F. Kennedy International Airport (JFK)?

Air India flights operate from Terminal 4 at JFK, which handles departures and arrivals. It is equipped with dedicated check-in lanes, multilingual staff, and streamlined security procedures, making it an ideal destination for international passengers.

Air India Departures Terminal at JFK

Air India flight departs from Terminal 4, which is designed for convenience, especially during long-haul flights.

• Check-in: The Air India check-in counters are located at Level 4 in the Departure Hall of Terminal 4. Follow the signage to check in.
• Baggage Drop: Air India facilitates the baggage drop at the check-in counter. Collect your baggage tag. The baggage counter also closes 60 minutes before departure.
• Security Checkpoint: The security screening zone is located at the Concourse level.
• Boarding: Terminal 4’s Concourses A and B host Air India’s boarding gates.

Air India Arrivals Terminal at JFK

All Air India flights land at Terminal 4 at JFK. Upon landing, the Air India passengers have to go through immigration, pick up their luggage, and then customs before they exit the terminal.

• Immigration: Non-residents of the U.S. have to go through the U.S. Customs and Border Protection (CBP) area on the arrivals level, which is Level 1.
• Baggage claim: After you clear immigration, look for the signage to the International Baggage Claim area. Air India also has a dedicated desk for delayed or damaged baggage.
• Customs: You may be asked to present the travel documents and customs declaration form.

For complete details about airlines that operate at JFK Airport, refer to this guide.

Services Provided by Air India at JFK Airport

There is a range of amenities and services for Air India passengers at JFK Airport, which include:

Snacks, hot & cold beverages	Alcoholic drinks
Toilet facilities	Magazines and newsstands
Free WiFi	ADA-compliant restrooms
Mobility aid support	Priority baggage for premium classes
Onboard aisle wheelchair	Multilingual staff assistance
Information counters	Star Alliance Gold privileges

Lounge Access for Air India Passengers at JFK Airport

Air India has its dedicated lounge at Level 4 of Terminal 4 at JFK Airport. It is located after security, next to Gate 5. Free access is available to:

• Air India First Class and Business Class passengers
• Maharaja Club Gold and Silver members
• Star Alliance Gold members
• Priority Pass holders

Check out all other lounges available at JFK Airport.

Air India Pet Travel & Special Assistance at JFK Airport

Air India passengers traveling with pets can access the Pet Relief Centre located before and after security. One is located next to the Arrival Hall before security. The other one is located post-security between Gates B31 and B33 at Concourse B.

Air India also offers comprehensive support and care to passengers with reduced mobility and those who need special assistance at the Air India Terminal:

• Complimentary wheelchair service
• Passengers can carry CPAP machines, POCs, and ventilators as carry-on bags.
• Seat selection assistance
• An aisle wheelchair is offered to move to/from the lavatories.
• Dedicated escort staff to assist passengers on a stretcher.
• ADA-accessible restrooms and water fountains

Transportation for Air India Passengers at JFK Airport

Air India passengers can have access to multiple transportation options at JFK Airport:

• AirTrain JFK
• Taxis
• Ridehshare
• Car rentals
• Hotel shuttles
• MTA Bus

Parking Options for Air India Passengers at JFK Airport

Passengers flying with Air India from JFK can use the following parking lots:

• Cell phone lot
• Off-site parking
• Accessible parking
• Short-term and long-term parking
• Electric vehicle parking

Check out the parking guide at JFK for information on parking rates, locations, and availability.

Map of Air India Terminal at John F. Kennedy International Airport (JFK)

The interactive map of the Air India terminal at JFK is given below, which helps passengers identify check-in counters, security checkpoints, lounges, dining, and other key locations:

Air India operations at JFK offer a comfortable travel experience, which is supported by modern facilities, in-house lounges, and a variety of shopping and dining outlets.

From streamlined check-in to dedicated lanes at the immigration counter, John F. Kennedy International Airport (JFK) caters to the diverse needs of international travelers.

Whether you’re departing to India or arriving in New York, understanding what amenities and services at JFK ensures a stress-free travel experience.

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