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Etihad Airways operates all its flight operations at Terminal 4 of John F. Kennedy International Airport (JFK). Terminal 4 is an international facility that serves numerous overseas carriers.
Being the flag carrier of the UAE, Etihad offers direct flights between New York and Abu Dhabi, also connecting to destinations across Asia, the Middle East, and Africa.
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)This in-depth guide covers everything that Etihad passengers need to know about flying in and out of JFK Airport, including check-in, baggage services, lounges, ground transportation, and more.
Information for Etihad Airways Terminal at John F. Kennedy International Airport (JFK)
Here is a brief overview of Etihad Airways’ terminal at John F. Kennedy International Airport (JFK):
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Etihad Airways |
| IATA Code: | EY |
| ICAO Code | ETD |
| Terminal: | Terminal 4 |
| Contact: | +1-888-838-4423 |
| Working Hours: | Open 4 hours before departure; varies by flight schedule |
| Address: | Terminal 4, JFK Airport, Queens, NY 11430, USA |
| Website: | www.etihad.com |
| Facebook: | facebook.com/etihad |
| (X) Twitter: | twitter.com/etihad |
| Instagram: | instagram.com/etihad |
Which Terminal is Etihad Airways at John F. Kennedy International Airport (JFK)?
Etihad Airways has its dedicated hub at Terminal 4 at JFK Airport for both arrivals and departures. Terminal 4 is one of the modern terminals that is designed to accommodate international passengers.
The terminal offers automated security and check-in counters, alongside streamlined immigration and customs checks for a smooth transition.

The Etihad offers two daily nonstop flights from New York to Abu Dhabi. From Abu Dhabi, the airline offers connectivity to various destinations across Asia, the Middle East, and Africa.
Etihad Airways Departures Terminal at JFK
Etihad Airways uses Terminal 4 at JFK Airport for departures. It is always best to complete the check-in online to save transition time at the airport. However, if passengers are mandated to complete the check-in at the terminal, they must arrive at least 3 hours before departure to account for check-in, security screening, and boarding:
- Check-in: Located at the central section of Terminal 4, the airline staff assist passengers with ticketing, baggage, seat upgrades, as well as special services.
- Baggage Drop: Etihad has designated a baggage drop for passengers. The airline offers a dedicated counter for oversized and special items such as strollers, sports gear, and musical instruments.
- Security Screening: After check-in, proceed to the TSA security checkpoint at the upper level of Terminal 4. Eligible passengers can use the TSA PreCheck or priority security lanes for expedited screening.
Etihad Airways Arrivals Terminal at JFK
Etihad Airways uses Terminal 4 at JFK Airport for arrivals. So, upon landing, here’s what you can expect:
- Immigration: Passengers need to follow the signage to the Customs and Border Protection immigration counters. Also, U.S. citizens and eligible international travelers may use Automated Passport Control to expedite clearance.
- Baggage Claim: After clearing immigration, go to the baggage claim counter at JFK.
- Customs: After receiving the baggage, you need to complete the customs declaration form. Any items that exceed the duty-free limits are subject to inspection.
Explore all airlines operating from JFK for more flight options.
Etihad Airways Lounge at JFK Airport
Etihad Airways now offers lounge access at JFK Airport through the Chase Sapphire Lounge by The Club. In addition, passengers can also access a day pass lounge like Wingtips Lounge or access a partner lounge like Virgin Atlantic Clubhouse.
Here is the list of all lounges that Etihad Airways passengers can access at JFK Airport:
| Chase Sapphire Lounge by The Club | Etihad First & Business Class passengers, Etihad Guest Gold/Platinum members | Terminal 4, post-security | Locally inspired cuisine, craft cocktails, barista coffee, Wi-Fi, workspaces, and quiet areas |
| Virgin Atlantic Clubhouse | Etihad First & Business Class, Etihad Guest Gold/Platinum | Near Gate A5, post-security | Fine dining, bar service, showers, business stations, Wi-Fi, quiet areas |
| Wingtips Lounge | Day pass or lounge membership holders | Concourse B, near Gate B23 | Snacks, beverages, Wi-Fi, lounge seating |
Check out the complete list of Lounges at John F. Kennedy International Airport (JFK).
Services Provided by Etihad Airways at JFK Airport
Etihad Airways provides the most advanced facilities at JFK Airport. These include:
| Free High-Speed Wi-Fi | Mobile charging stations |
| Information Desks | Multi-faith Prayer Room |
| Nursing Rooms | Currency exchange counters (Travelex) |
| ATMs and Banking Services | Duty-free, luxury boutiques, newsstands |
| Shake Shack | Airport Medical Office |
| Etihad Airport check-in counters | Assistance for delayed/damaged baggage |
| Chase Sapphire Lounge by The Club | Unaccompanied minor travel |
| Mobility assistance | Medical support |
| Pregnant & infant travel | Last-minute flight changes and cancellations |
| Last-minute flight booking | Dedicated group passengers boarding |
Transportation Options for Etihad Airways’ Passengers at JFK Airport
There are various transportation options to get directly to JFK Airport. You can take the services of AirTran, which connects to other terminals, rental centers, parking lots, and subway stations.
There are shuttle bus that connects to hotels and parking areas. Car Rental Centre is located at the Federal Center and can be reached through Air Tran, as well as a free airport shuttle.
Check out all available transportation options at JFK.
Map for Etihad Airways Terminal at John F. Kennedy International Airport (JFK)
The interactive map of Etihad Airways’ terminal at JFK helps passengers easily find check-in counters, security checkpoints, lounges, baggage claim, and shopping and dining options.
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)Etihad Airways operating at JFK Airport delivers a world-class experience for international travelers. From check-in and priority boarding to luxurious lounge access and a wide array of dining, shopping, and essential services, Terminal 4 of John F. Kennedy International Airport is designed for comfort and convenience.
FAQs
Etihad Airways uses Terminal 4 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
You can reach Etihad Airways at JFK Terminal 4 by calling their U.S. customer service line at +1-888-838-4423.