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Icelandair operates out of Terminal 7 at John F Kennedy International Airport (JFK). Terminal 7 serves transatlantic routes connecting North America and Europe via its hub in Reykjavik (KEF). The airline offers daily non-stop flights to major European cities like London, Paris, and Copenhagen.
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)This article offers a detailed guide to Icelandair’s operations at Terminal 7 that highlights in detail the departure, arrival, amenities, and other essential information.
Overview of Icelandair Terminal at John F. Kennedy International Airport (JFK)
Here’s a quick overview of importation information and contacts for Icelandair at JFK Airport:
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Icelandair |
| IATA Code: | FI |
| ICAO Code: | ICE |
| Terminal: | Terminal 7 |
| Contact Number: | 1-800-223-5500 |
| Working Hours: | 24/7 |
| Address: | Terminal 7, JFK International Airport, Queens, NY 11430 |
| Website: | www.icelandair.com |
| Facebook: | facebook.com/Icelandair |
| X (Twitter): | x.com/Icelandair |
| Instagram: | instagram.com/Icelandair |
Which Terminal is Icelandair at John F. Kennedy International Airport (JFK)?
Icelandair handles both arrivals and departures from Terminal 7 at JFK Airport. The terminal is designed to cater to the needs of international travelers, featuring multilingual signage, streamlined check-in, and a variety of amenities.
At Terminal 7, passengers will find dedicated staff to assist with flight inquiries, baggage issues, and special requests. The terminal also features premium retail and dining options for an elevated dining experience.
Icelandair Departures Terminal at JFK
Icelandair flights depart from Terminal 7 at JFK Airport. To board a flight hassle-free from Terminal 7, passengers must arrive 3 hours before departure.
- Check-in: The check-in counter for Icelandair opens 3.5 hours before departure, and closes 60 minutes before departure for passengers traveling with checked bags. The check-in counter is located at Level 2. Passengers traveling with a carry-on bag must complete the check-in with Icelandair at the airport 45 minutes before departure.
- Baggage drop: The baggage drop area is adjacent to the check-in counters. Saga Premium passengers and Saga Club Gold/Silver members enjoy priority check-in and baggage drop.
- Security: The Security screening zone is located at Level 2 on the departures level. Check out the security wait times at JFK for your terminal.
- Boarding gate: The boarding gate for passengers closes 15 minutes before departure. Boarding gates between 1-12 are assigned to Icelandair passengers.
Icelandair Arrivals Terminal at JFK
All the Icelandair flights land at Terminal 7 at JFK. After you exit the plane, clear immigration and customs before you leave the airport.
- Passport Control: Look for the signage for Passport control, which is located at the Level 1 arrivals.
- Immigration: Look for the signage for U.S. Customs and Border Protection (CBP) area, which is located near Baggage Claim at Level 1. Expect a clearance wait time between 10 to 50 minutes.
- Baggage Claim: Located at Level 1, Arrivals, with a designated carousel for Icelandair flights. A separate counter is there for oversized baggage. Report all baggage-related issues at Icelandair’s customer service desk near the baggage claim area.
Check out the comprehensive list of all airlines that operate at JFK Airport.
Services and Amenities Provided By Icelandair at JFK Airport
Icelandair Terminal enhances the passengers’ travel experience with the following amenities that foster comfort and convenience at every step:
| Flight information displays | Porter services |
| Free Wi-Fi | Charging stations |
| Family restrooms | Accessible restrooms |
| Nursing suites | Travelex counters |
| ATMs | Information desks |
| Medical services | Mail drop boxes |
| Visual paging & hearing loops | Multi-lingual staff |
| Workstations with power outlets | Quiet seating zones |
| Meeting areas | Massage chairs |
| Art displays | Natural light zones |
Lounge Access for Icelandair Passengers at JFK Airport
Icelandair and Alaska Airlines have a codeshare agreement that will allow passengers to access the Alaska Lounge, which is located on the mezzanine level above security.
Alaska Airlines offers lounge access to:
- Saga Premium passengers
- Saga Club Gold and Silver members
- Passengers with Icelandair lounge vouchers
Note: The legal age for entering the lounge is 21 years old. Therefore, passengers below 21 years old are not allowed to enter unless they are accompanied by a parent/guardian who is at least 21 years old or above.
Check out the complete information with our guide to lounges available at JFK.
Pet Travel & Special Assistance Provided by Icelandair at JFK Airport
Icelandair passengers traveling with pets can access the service animal/pet relief area near the curbside outside security at Level 1, Arrivals.
Passengers requiring any additional assistance, such as mobility aid service, support for traveling with pets, or for infants, at the Icelandair terminal can receive dedicated support.
- Special baggage allowance for children and infants.
- Icelandair offers family seating
- Complimentary refreshments for infants and children
- Dedicated assistance for pregnant women
- Airport navigation and boarding assistance to unaccompanied minors
- Passengers traveling with mobility would be offered free baggage.
- Transportation of a service dog is free of charge
- Wheelchair assistance upon request for passengers with reduced mobility.
- Dedicated boarding and arrival support for sight or hearing-impaired passengers.
- Check in and receive further assistance under the sunflower lanyard.
Passengers can request the services mentioned above at least 48 hours before departure.
Ground Transportation for Icelandair Passengers at JFK Airport
Icelandair passengers exiting JFK Terminal 7 can access multiple transportation options depending on their convenience and preferences:
- AirTrain JFK
- Long Island Rail Road (LIRR)
- Taxis
- Car Rentals
- MTA bus service
- Rideshare
For detailed JFK transportation options, refer to our detailed guide.
Parking Options for Icelandair Passengers at JFK Airport
Icelandair passengers planning their departure from JFK Terminal can access the following parking options:
- Short-term and long-term parking
- Cell phone lot
- Accessible parking
- Electric vehicle parking
- Off-site parking
For more details, check JFK’s parking guide.
Map of Icelandair Terminal at John F. Kennedy International Airport (JFK)
Icelandair operates from Terminal 7 at JFK, which features a single concourse with 12 boarding gates. To help you navigate the terminal with ease, use the interactive map below. It allows you to quickly locate the check-in counters, passport control, immigration, lounges, as well as nearby shopping and dining options.
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)Icelandair’s operation at JFK delivers a comfortable travel experience for its passengers. With multilingual signage, modern amenities, and streamlined check-in security checkpoints, they can save time at the airport while experiencing a smooth transition at every step.
In addition, there is a multilingual customer service team that operates 24/7 at the departure Level that assists passengers with last-minute changes and their requirements.
FAQs
Icelandair operates exclusively from Terminal 7 and also serves as a primary hub that handles both departures and arrivals.
Icelandair does not operate its own dedicated lounge at JFK. Instead, passengers are typically offered access to a partner lounge within the terminal.
The Icelandair contact number for JFK is +1-800-223-5500.