Japan Airlines Terminal at John F. Kennedy International Airport (JFK)

Japan Airlines (JAL) uses Terminal 8 at John F Kennedy International Airport (JFK) for both arrivals and departures. The airline provides direct flights from JFK Airport to a number of locations, including Tokyo, Bangkok, Osaka, and Singapore. Additionally, it provides links to North American locations, including Dallas, in partnership with American Airlines.

Terminal 8 provides extra services, including hotel reservations, vehicle and Wi-Fi router rentals, and transportation within the airport via the AirTrain system.

This brief guide provides an overview of the services and facilities, including lounge access, dining options, and JAL flights’ arrival & departure processes at JFK Airport.

Overview of Japan Airlines (JAL) at John F. Kennedy International Airport (JFK)

The key information about Japan Airlines at JFK Airport is as follows:

Airline:	Japan Airlines
IATA Code:	JL
ICAO Codes:	JAL
Terminal:	Terminal 8
Baggage Claim:	Upper level
Contact Number:	+1 (800) 525-3663
Working Hours:	Open from 3 Hours and 30 Minutes to 1 Hour before departure time
Address:	JFK International Airport, Terminal 8, Jamaica, NY 11430
Website:	https://www.jal.co.jp/
Facebook:	www.facebook.com/JapanAirlinesWorldwide/
Twitter (X):	x.com/JAL_Official_jp
Instagram:	www.instagram.com/japanairlines_jal
YouTube:	youtube.com/user/japanairlines

Which Terminal is Japan Airlines at John F. Kennedy International Airport (JFK)?

Japan Airlines exclusively operates out of Terminal 8 at John F. Kennedy International Airport (JFK). Terminal 8 serves as both your departure and arrival location for Japan Airlines, regardless of whether you’re leaving on a trip or returning from an excursion.

Japan Airlines Departures Terminal at JFK

Japan Airlines manages all its departures from JFK at Terminal 8 for all international flights. The check-in desk is located at the departure Level (Level 3), Aisle 8 in Terminal 8. Terminal 8 offers the following check-in services:

• Staffed Check-in Counters
• Self-service kiosks are available for fast check-in, luggage tag printing, and boarding pass printing stations.
• After check-in, designated areas are available for the drop-off of checked baggage. 
• There are also self-bag drop kiosks available, positioned near the main check-in counter at JFK.
• All departing passengers must go through the main security screening area. Visit JFK security wait times to know the exact wait times.

Japan Airlines Arrivals Terminal at JFK

Japan Airlines flights arrive at Terminal 8 of JFK Airport, and international passengers must clear U.S. Customs and passport control upon arrival. After arrival, follow the directions below:

• After arrival, guests can claim their bags and proceed directly to Level 1 for customs and immigration. In the case of connecting flights, lounges and restrooms are available in the terminal.
• There are Automated Passport Control (APC) kiosks for authorized passengers.
• The baggage claim at JFK is conveniently located on the upper level of Terminal 8, facilitating baggage retrieval and ensuring a seamless transition. On-screen displays show real-time baggage carousel information.

Check out the list of airlines operating at JFK Airport.

Services Provided by JAL at John F. Kennedy Airport (JFK)

Japan Airlines emphasizes customer satisfaction, safety, comfort, convenience, and reliability to guarantee a seamless, worry-free journey. Travelers can ask for help at the automatic baggage drop-off, manned check-in counters, and specialist assistance for large bags. The following is a list of services and amenities offered at the terminal:

Check-in Options	Lost & Found Assistance
Free Wi-Fi	Ticket Booking & Reservation
Kids Play Area	ATMs & Banks
Pet Travel Services	Flight Information Desk
Medical Facilities	Emergency Services
Meet & Greet Services	Airport Hotels
Visa Services	SmartCarte Luggage Carts
Airport Lounges	Baby Care Facilities
Airport Transfers	Restaurants and cafes
Duty-free Stores	Baggage Allowance Information
Codeshare Flights	Currency Exchange
Quiet Rooms	Charging Stations for Electronic Devices
Handicap Services	Parking Services

Japan Airlines Lounge at JFK Airport

Passengers flying with Japan Airlines can access the Soho Lounge, the Greenwich Lounge, and the Admirals Club Lounge at Terminal 8 of JFK Airport.

These lounges are open to everyone, not just a select few. You can enter the lounge if your membership status fits into any of the following categories:

• JMB Diamond
• JGC Premier
• JMB Sapphire
• First Class ticket holder
• Business Class ticket holder
• Economy Class Flex Y Fare ticket holder
• Premium Economy Class ticket holder

Check out the list of lounges at JFK Airport to know about the contact details and opening hours.

Special Assistance Provided by Japan Airlines at JFK Airport

The terminal offers several special assistance services to provide a smooth and enjoyable travel experience for customers with limited mobility, disabilities, or other special requirements:

• Wheelchair Assistance: At JFK, special needs services are available, including wheelchair assistance for individuals with disabilities.
• Accessible Restrooms: All terminals provide accessible bathrooms, with wide stalls and support bars for families.
• Hearing and Vision Impairments Support: Flight screens and visual paging monitors are accessible in all terminals. For travelers with hearing impairments, TTY phones are available in ideal places. 
• Animal Relief Locations: Dedicated Pet/Service Animal Relief Areas (SARA) are conveniently located both indoors and outdoors for individuals who require additional assistance while traveling.

Transportation Options for Japan Airlines Passengers at JFK Airport

There are numerous alternatives for ground transportation, both inside and outside the airport. You can use interactive maps to find your way around the airport and take the 24-hour AirTrain to move from one area to another.

The curbside area just outside the gates offers public transit, such as taxis, rental cars, and van services. There are plenty of parking spots available for pickup and drop-off.

Check the JFK Airport Transportation alternatives for availability and pricing.

Map of Japan Airlines Terminal at John F. Kennedy International Airport (JFK)

With the use of the terminal map, travelers can easily locate the services provided by Japan Airlines at JFK Airport. Passengers can use the map to figure out the layout, which facilitates their navigation of concourses B and C, security checks, and check-in desks. The map below also displays the locations of the restaurants, shopping stores, lounges, and other services:

Japan Airlines JFK Terminal provides a comfortable and traditional experience with its services, including last-minute booking, flight cancellation, and special help for customers with disabilities. Passengers can enjoy the luxury of the Admirals Club Lounge, the Soho Lounge, and the Greenwich Lounge in JFK Terminal 8. With engaging customer service, simple check-in procedures, and world-class lounges, JAL promises a pleasurable travel experience at John F. Kennedy International Airport (JFK).

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