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Philippine Airlines (PAL) operates from Terminal 1 at John F Kennedy International Airport (JFK). The airline serves as the gateway to Southeast Asia and beyond. It caters to leisure and business travelers, offering a seamless travel experience from New York to Manila.
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)This guide offers an overview of PAL’s current operation at JFK Airport, all the essential services offered by the airlines, and other important information.
Overview of the Philippine Airlines at John F. Kennedy International Airport (JFK)
Below is a quick reference table with essential details on the Philippines Airlines’ operation at JFK Airport:
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Philippine Airlines (PAL) |
| IATA Code: | PR |
| ICAO Code: | PAL |
| Terminal: | Terminal 1 |
| Contact Number: | 1-800-435-9725 |
| Address: | Terminal 1, Jamaica, NY 11430 |
| Website: | www.philippineairlines.com |
| Facebook: | facebook.com/PhilippineAirlines |
| Twitter: | twitter.com/flyPAL |
| Instagram: | instagram.com/flypal |
Which Terminal is Philippine Airlines at John F. Kennedy International Airport (JFK)?
Philippine Airlines uses Terminal 1 at JFK for both arrivals and departures, serving as the primary hub for its direct flights to Manila (MNL).
Philippine Airlines Departures Terminal at JFK
Philippine Airlines handles all departures from Terminal 1 at JFK, with check-in counters located in the Departures Hall, Zone B.
- Check-in: The Philippine Airlines check-in counter closes 4 hours before departure and closes 1 hour prior. Passengers can use the staffed counter or the self-service check-in kiosk at JFK Airport.
- Security Screening: After check-in, passengers proceed to the security zone, which is located at the upper level of Terminal 1. TSA PreCheck is available, which helps passengers reduce the security wait times at JFK. After you pass security, indulge in the world of shopping and dining experience at Terminal 1.
Philippine Airlines Arrivals Terminal at JFK
All Philippine Airlines flights arrive at Terminal 1 of JFK Airport, where passengers disembark and proceed to the U.S. Customs and Border Protection (CBP).
- Immigration: Follow the signs to the CBP area for passport control. The Global Entry kiosk is available for pre-approved travelers to expedite the clearance.
- Baggage claim: Located on the lower level between Carousels 1-3, you will see the signage for the Baggage Claim area. Look for the information screens that will display the baggage carousel number for your arrival flight. For damaged or delayed baggage, visit the PAL baggage service desk near the claim area.
Check out all the airlines that serve JFK Airport.
Services and Amenities at the PAL Terminal at JFK Airport
Terminal 1 offers a range of services for a convenient travel experience. From check-in to baggage handling and boarding, passengers can take advantage of the amenities and ensure a smooth transition. The check-in counter for PAL opens 4 hours before departure.
The key services and amenities include:
| Dedicated check-in counters for Economy and Business Class passengers | Baggage drop-off and claim |
| Oversized and special baggage handling | Lost & found assistance for checked baggage |
| Priority boarding for passengers with disabilities | Flight inquiries |
| Handle Ticketing issues | Rebooking and reservation support |
| Wheelchair Assistance | Support for unaccompanied minors |
| Assistance for pregnant passengers, elderly travelers, and those with medical needs | Ticket rebooking, refunds, and reservation inquiries |
| Mabuhay Lounge Access (Business Class) | Assistance for Mabuhay Miles Elite members |
| Passport and visa verification | Real-time updates on flight schedules |
| Self-Service Kiosks | Priority baggage handling for Business Class |
| Assistance for delayed/damaged/lost baggage | Excess Baggage Support |
| 24/7 Customer Service Desk | Missed flight assistance |
| Support during delays or cancellations | Assistance with hotel, meals, and transport |
Lounge Access for Philippine Airlines Passengers at JFK
Philippine Airlines does not operate a dedicated lounge at JFK but provides access to partner lounges in Terminal 1 for eligible passengers.
Business Class passengers and Mabuhay Miles Elite members can access for free:
- Air France lounge
- Lufthansa lounge
- Oneworld partner lounge
To know what other lounges are available at other terminals of JFK Airport, refer to our updated guide.
Ground Transportation Options for Philippine Airlines Passengers at JFK Airport
Upon arriving at Terminal 1, passengers can access various transportation options:
- AirTrain JFK
- Taxis and ridesharing
- MTA Bus
- Car Rentals
- Shuttle services
Read our comprehensive guide on all JFK transportation options that passengers can use.
Map for the Philippine Airlines Terminal at John F. Kennedy International Airport (JFK)
An interactive map helps passengers understand the layout of Terminal 1 for Philippine Airlines passengers. The map below will help you navigate every step of the journey with ease:
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)Philippine Airlines at Terminal 1 in John F. Kennedy International Airport (JFK) offers a range of services and amenities for its passengers to ensure a welcoming travel experience. The airline has access to self-service check-in & baggage handling, priority boarding, and assistance related to ticketing, thus ensuring convenience at every step.
FAQs
Philippine Airlines operates out of Terminal 1 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
All Philippine Airlines (PAL) international flights arriving at JFK land at Terminal 1.