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Singapore Airlines operates from Terminal 4 at John F. Kennedy International Airport (JFK). Passengers flying from JFK on Singapore Airlines should proceed to Terminal 4 for check-in and departure procedures.
Singapore Airlines provides priority check-in lanes for passengers flying in Suites, First Class, Business Class, and PPS Club members. All Singapore Airlines flights arrive at Terminal 4 at John F. Kennedy Airport (JFK).
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)Arriving passengers must proceed to the Customs and Border Protection (CBP) area for immigration clearance. Depending on the time and the influx of arriving passengers, the immigration process may take some time.
After immigration, proceed to the baggage claim area, located on the lower level of Terminal 4. The airline also offers assistance related to delayed or damaged baggage through its ground handling partners. The lost and found office is next to the international baggage claim area.
Overview of the Singapore Airlines Terminal at John F. Kennedy International Airport (JFK)
Here is a quick reference of all the important information about Singapore Airlines at JFK Airport:
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Singapore Airlines |
| IATA Code: | SQ |
| ICAO Code: | SIA |
| Terminal: | Terminal 4 |
| Baggage Claim: | Terminal 4 – International Arrivals Area |
| Contact Number: | +1 800-742-3333 |
| Address: | Terminal 4, JFK Airport, Queens, NY 11430, USA |
| Website: | www.singaporeair.com |
| Facebook: | facebook.com/singaporeair |
| Twitter: | twitter.com/singaporeair |
| Instagram: | instagram.com/singaporeair |
Which Terminal is Singapore Airlines at John F. Kennedy International Airport (JFK)?
Singapore Airlines operates from Terminal 4 at JFK Airport, which is designed to handle international passenger traffic. The airline operates both the arrivals and departures from Terminal 4.

Singapore Airlines Departures Terminal at JFK
All Singapore Airlines flights depart from Terminal 4. The check-in counter is located at Row E, Level 4, near departure door 4. Terminal 4 offers a smooth check-in and boarding process:
- Check-in: Located near Row E in Terminal 4, the self-service check-in allows quick check-in and printing of a boarding pass. The kiosks are ideal to skip the long queues.
- Counter Check-In: Singapore Airlines offers a dedicated check-in facility for First Class, Business Class, and KrisFlyer Elite Gold members.
- Baggage Drop: For Economy Class passengers traveling to/from JFK, one checked bag, alongside 1 carry-on and 1 personal item, is included. For more information, refer to the Singapore Airlines baggage policy. The baggage drop counter is located next to the check-in desk.
- Security screening: Security checkpoints in Terminal 4 are located on Level 2. The boarding gate for Singapore Airlines passengers closes 40 minutes before departure.
Singapore Airlines Arrivals Terminal at JFK
All Singapore Airlines flights arrive at JFK Terminal 4. Passengers need to go to the lower level of the Singapore Airlines JFK Terminal for immigration, baggage claim, and transportation.
- Immigration: Upon arrival, passengers must head towards the U.S. Customs and Border Protection (CBP). Keep your travel documents handy to speed up the process. Global Entry kiosks are available for enrolled travelers for priority clearance.
- Baggage Claim: Upon arrival, passengers can head to Carousels 6–8 on the Arrivals Level of Terminal 4. Look for the overhead monitors to identify the designated carousel number for your flight.
Explore the list of Airlines at JFK Airport.
Services at the Singapore Airlines Terminal at JFK Airport
Terminal 4 is one of JFK’ modern hubs that offers plenty of services to enhance the passengers’ travel experience. Some of the key amenities include:
| Staffed and self-service kiosks | Oversized baggage handling |
| Lost & delayed luggage support | Singapore Airlines Lounge Access (Suites, First, Business Class, and PPS Club members) |
| U.S. CBP processing for arriving passengers. | Free Wi-Fi |
| Charging Stations | Duty-Free Shopping |
| Multiple currency exchange counters | Wheelchair assistance |
| accessible restrooms, and dedicated support staff | Nursing rooms |
| baby changing stations | family rest areas |
| Information Counters | Designated zones for pet comfort and relief |
| Access to AirTrain, taxis, ride-shares, and buses | Car rental services |
| SmartCarte rental and porter services | TSA PreCheck |
| Flight change and cancellation assistance | Sleeping areas for long layovers or delays |
| Seat selection, upgrades to Business Class or Premium Economy | Interfaith prayer rooms and quiet spaces |
| On-request meal preference change for eligible passengers | Travel document verification & visa inquiry support |
Lounge Access for Singapore Airlines Passengers at JFK
Singapore Airlines does not have a dedicated lounge for its passengers at JFK Airport. Passengers can access its partnered lounge called Virgin Clubhouse.
It is located after the security checkpoint near A-Concourse, above the boarding gates A4 and A5. Also, Suite customers and Solitaire PPS Club members can enjoy free access.
Check out all the lounges that are available at JFK Airport.
Ground Transportation from the Singapore Airlines at JFK Airport
Terminal 4 offers a variety of transportation options to and from JFK Airport. These include:
- AirTrain JFK
- Taxis and Ridesharing Services
- MTA Bus
- Car Rentals
For more details, refer to the JFK Airport transportation guide.
Map for the Singapore Airlines Terminal at John F. Kennedy International Airport (JFK)
Navigating the terminal at JFK can be daunting, especially for first-time flyers. The interactive map below helps Singapore Airlines’ passengers navigate the terminal efficiently by highlighting all major services, such as check-in counters, security screening, departure gates, lounges, restrooms, and the baggage claim area for arrivals.
One quick call can help with all your flight needs.
Call us for assistance with reservations, documents, baggage, check-in, and other air-travel needs.
Call Now at +1-877-706-3016 (Toll-Free)Whether you’re departing from JFK Airport or arriving on a long-haul flight from Singapore Airport, Terminal 4 ensures a smooth and well-supported travel experience.
With automated check-in services, lounge access for premium passengers, and other useful amenities for passengers traveling with families, Terminal 4 is equipped to meet the needs of all travelers flying with Singapore Airlines.
FAQs
Singapore Airlines operates out of Terminal 4 at John F. Kennedy International Airport (JFK) for both arrivals and departures.
The Singapore Airlines contact number at JFK is +1-800-742-3333.