Quick Links
WestJet Airlines uses Terminal 2 for check-in and drop-off baggage, and uses Terminal 3 for security screening and boarding. Terminal 2 handles the massive volume of departing passengers by offering them streamlined check-in and automated baggage and security screening. In addition, there are trained WestJet representatives who assist passengers with last-minute travel requests.
Arriving WestJet passengers will land at Terminal 3, where baggage claim areas are easily accessible. Passengers arriving from Canada have to go through customs and immigration procedures, which will be conducted at Terminal 2.
Overview of WestJet Airlines Terminal at Los Angeles International Airport (LAX)
Here is the quick reference of all essential contacts and information that WestJet Airlines passengers must know:
| Airport: | Los Angeles International Airport |
| Airport IATA Code: | LAX |
| Airline: | WestJet |
| IATA Code: | WS |
| ICAO Code: | WJA |
| Terminal: | Check-in at Terminal 2; Security & boarding at Terminal 3 |
| Contact Number: | 1-888-937-8538 (WestJet Customer Support) |
| Address: | 1 World Way, Los Angeles, CA 90045, USA |
| Website: | https://www.westjet.com/ |
| Facebook: | facebook.com/WestJet |
| Twitter: | twitter.com/WestJet |
| YouTube: | youtube.com/WestJet |
| Instagram: | instagram.com/WestJet |
Which Terminal is WestJet at Los Angeles International Airport (LAX)?
WestJet flight operates from Terminal 2 at Los Angeles International Airport (LAX) for check-in and baggage drop. However, passengers will access the security screening and boarding from LAX Terminal 3.
WestJet Airlines Departures Terminal at LAX
- Check-in: The check-in counter for WestJet is located in the departures area of Terminal 2, where you can drop off luggage, obtain boarding passes, and complete other ticketing procedures.
- Security Screening: After completing check-in, passengers will need to proceed to Terminal 3 for security screening and access the boarding gate. You can also check the average LAX security wait times to plan.
WestJet Airlines Arrivals Terminal at LAX
WestJet Airlines flights arrive at Terminal 3 at Los Angeles International Airport (LAX). Below is the overview of the arrival process for arriving WestJet passengers:
- Immigration: Upon arrival, passengers will proceed to the International Arrivals area in Terminal 3. Present your passport, visa, and other necessary travel documents to expedite the clearance. If applicable. Automated Passport Control (APC) kiosks are available for eligible passengers to speed up the process.
- Baggage: After you clear immigration, follow the signage directing you to the LAX baggage claim. Terminal 3 is well-marked to identify the baggage claim areas.
- Customs: Collect your checked luggage and proceed to the customs checkpoint, where you may need to declare items. Be prepared to answer questions about the items that you’re bringing into the U.S., or you may be asked to declare the items that exceed 10,000 USD.
For detailed information about airlines operating from the airport, visit the comprehensive LAX Airlines Guide.
WestJet Airlines Services at LAX Airport
WestJet passengers can enjoy a variety of services and amenities. For instance, passengers have access to free WiFi, which is available throughout the terminal.
In addition, 24/7 customer service counters offer assistance with flight changes, upgrades, and travel inquiries. On the other hand, there are self-service kiosks that streamline check-in and baggage drop.
Check out the list of services and amenities offered by Terminal 2 and 3:
| Priority boarding for WestJet Rewards Elite members | Lost & Found assistance |
| Access to the Delta Sky Club | TSA PreCheck® and CLEAR access for eligible travelers |
| Seat selection for all passengers | Support for unaccompanied minors & passengers with disabilities |
| Full-service ticket counters | Same-Day Flight Changes |
| Charging stations in gate areas | Priority services for Elite members |
| Free Wi-Fi | Flight Cancellations |
| Earn and redeem WestJet Dollars | Bilingual staff (English and French), translation support |
| Add services like wheelchair assistance or dietary needs | Use WestJet travel credits or vouchers |
| Bag drop counters for checked baggage | Wheelchair service and mobility assistance |
| Pre-boarding for passengers with special needs | Staff assist with verifying passports and visas |
| Self-service check-in kiosks | Oversized baggage assistance |
Lounge Access for WestJet Airlines Passengers at LAX Airport
WestJet Airlines passengers at Los Angeles International Airport (LAX) do not have access to a dedicated WestJet lounge. However, passengers can access the partner lounges at Terminal 3 as well as TBIT.
The following lounges are relevant to the WestJet passengers at LAX Airport:
- Plaza Premium Lounge (Terminal 3)
- Plaza Premium Lounge (TBIT – Pier E)
- Aspire Lounge Transborder
Check out the list of all lounges available at Los Angeles Airport with Access Eligibility, location, and amenities.
Pet Travel & Special Assistance for WestJet Passengers at LAX Airport
WestJet accepts cats, dogs, rabbits, and certain birds in the cabin. One pet is allowed in the cabin and must be fitted into the kennel:
- Security screening: At LAX, security officers in Terminal 3 require passengers to remove their pets from their carriers during screening.
- Service dogs: WestJet accepts only service dogs that help passengers with disability free of charge.
- Mobility assistance: The airline offers wheelchair assistance at LAX, including transport between Terminals 2 and 3. Medically required wheelchairs, braces, and crutches would be accepted by the airline free of charge.
- Preboarding assistance: WestJet offers priority boarding to passengers needing extra time or assistance. You must be present during the pre-boarding call at the departure gate.
Ground Transportation at LAX Airport
Ground transportation options from LAX include taxis and ride apps like Uber and Lyft, and the FlyAway® Bus. Rental car shuttles and hotel shuttles pick up on the Arrivals level. Read more about the transportation options available from LAX Airport.
Map of WestJet Airlines Terminal at Los Angeles International Airport (LAX)
Below is an interactive map for the WestJet terminal that helps passengers understand the layout. It also assists passengers in locating, like check-in counters, security checkpoints, boarding gates, restrooms, lounges, dining, and retail options.
With modern amenities, helpful staff, and priority services for frequent flyers and those with special needs, Terminal 2 ensures every passenger’s journey through the LAX Airport is comfortable and convenient. Also, make sure to check your flight status and boarding gate information ahead of your departure from Los Angeles Airport (LAX), and enjoy many comfortable amenities to make your trip hassle-free and memorable.
FAQs
WestJet Airlines operates out of Terminal 2 at Los Angeles International Airport (LAX) for both arrivals and departures.
All incoming WestJet flights land at Terminal 2 at LAX. After disembarking, passengers can proceed to baggage claim and U.S. Customs (if passengers are arriving from outside the U.S.).
WestJet departures at LAX are handled through Terminal 2. Travelers can check in at full-service counters or use self-service kiosks located in the departure area of Terminal 2.