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Viva Aerobus operates out of Terminal B at Los Angeles International Airport (LAX), and the check-in and security screening will take place at Terminal 1. The Mexican low-cost carrier flies from Terminal B to major destinations like Mexico City, Guadalajara, and Monterrey.
Below, we have covered everything about Viva Aerobus’ operations at LAX Airport, including check-in procedure, baggage claim, and contact details.
Overview of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
Below is the quick reference of all essential details and information about Viva Aerobus at LAX:
| Airport: | Los Angeles International Airport (LAX) |
| Airline: | Viva Aerobus |
| IATA Code: | VB |
| ICAO Code: | VIV |
| Terminal: | Terminal B |
| Contact Number: | 1‑866‑359‑8482 |
| Address: | Terminal 1, 1 World Way, Los Angeles, CA 90045 |
| Website: | https://www.vivaaerobus.com |
| Facebook: | https://www.facebook.com/vivaaerobus |
| Twitter: | https://x.com/VivaAerobus |
| Instagram: | https://www.instagram.com/vivaaerobus |
Which Terminal Does Viva Aerobus Use at Los Angeles International Airport (LAX)?
Viva Aerobus serves as a primary hub from Terminal 1 at LAX Airport. However, the check-in and security screening will take place at Terminal 1, while the boarding for the flight will be at Terminal B.
Viva Aerobus Departures Terminal at LAX
At LAX, Viva Aerobus passengers check in, drop off baggage, and go through security at Terminal 1, but boarding takes place at Terminal B.
- Check-in: Viva Aerobus offers counter-staffed check-in from Level 1 near the ticketing lobby at Terminal 1. Also, passengers can fasten their boarding process through a self-service check-in kiosk.
- Baggage Drop: The baggage drop counter is located on the right next to the Viva Aerobus.
- Security Screening: The security checkpoints in Terminal 1 are located on the upper level (Level 3). Check out our guide for security wait times at LAX.
- Boarding: After passengers drop their baggage, a free shuttle to Terminal B will be arranged for them to board. Passengers must present at the boarding gate 30-45 minutes before scheduled departure.
Viva Aerobus Arrivals Terminal at LAX
All Viva Aerobus flights will arrive at Terminal B at LAX. Arriving passengers will disembark at Terminal B and take a shuttle back to Terminal 1 to recover their checked luggage.
- Customs and Immigration: Upon arriving, passengers have to go through U.S. Customs and Border Protection clearance, which is located at Terminal B.
- Baggage Claim: After clearing customs, take the LAX-it shuttle service to Terminal 1 to receive the baggage. Locate the Baggage Claim at LAX.
Find out what airlines are located at LAX Airport.
Lounge Access for Viva Aerobus Passengers at LAX
Viva Aerobus does not have a separate lounge at LAX Airport. But, Viva Aerobus passengers can access other lounges, like the Los Angeles International Lounge.
Read more about the lounges available at LAX Airport.
Service and Amenities Provided by Viva Aerobus at LAX Airport
The services and amenities provided by Viva Aerobus at LAX ensure a convenient travel experience. Check out the list of all convenient amenities available:
| DFS Duty Free | Flight Booking & Cancellation |
| Baggage Carts | Ticket Rescheduling |
| Currency Exchange | Seat Selection |
| Free WiFi | Group Bookings |
| Pet Relief Areas | 24/7 Customer Service Counter |
| Charging Stations | Baggage Wrapping |
| Information Desks | Missing Luggage Assistance |
| TSA Security Checkpoint with PreCheck Lane | Pet Travel Service |
Viva Aerobus Pet Travel & Special Assistance at LAX Airport
Viva Aerobus welcomes small cats and dogs on domestic and select international flights. At LAX, the pet travel is facilitated through Terminal 1 for check-in and Terminal B for boarding.
The animal care facility is located both before and after security at Terminal 1. A designated area is located between Terminal 1 and Terminal 2, outside security at Level 1. After-security pet relief area is located near Gate 13, behind California Pizza Kitchen.
Transportation Options for Viva Aerobus Passengers at LAX Airport
Passengers flying with Viva Aerobus at LAX have a range of convenient carrier options available. Below are nearby transportation options:
- LAX-it & Shuttle
- LAX FlyAway Buses
- Rental Cars
- Public transit options
- Metered Taxis
- Ride-Sharing App (Uber and Lyft)
Check our detailed guide on all transportation options available at LAX Airport.
Map of Viva Aerobus Terminal at Los Angeles International Airport (LAX)
The interactive map of LAX Terminal 1 for Viva Aerobus passengers is given below helps passengers find their way and plan their travel in an organized manner:
From check-in to addressing any baggage issues, the Viva Aerobus representative at Terminal 1 at Los Angeles International Airport (LAX) will help resolve all travel concerns.
Additionally, it provides convenient transportation options and nearby hotels, thus making the travel experience hassle-free for passengers.
Whether you’re departing or arriving, knowing the detailed insights about the Viva Aerobus Terminal will make your travel as smooth as possible.
FAQs
Viva Aerobus operates from Terminal 1 at Los Angeles International Airport (LAX) for arrivals and departures.
For international flights with Viva Aerobus, it’s recommended to arrive at Terminal 1 at LAX 3 hours before departure.
Yes, a free shuttle service operates between Terminal 1 and Terminal B.
For general inquiries or assistance at Viva Aerobus LAX Terminal, you can contact the airline at 1-877-777-6419. You can also visit the customer service desk located at the Departure Hall of Terminal 1.