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Cathay Pacific operates all of its flight services, both arrivals and departures, from Terminal 8 of John F. Kennedy International Airport (JFK). Terminal 8 offers seamless connectivity between New York and Hong Kong as well as major Southeast Asian destinations.

This comprehensive guide covers every aspect of Cathay Pacific’s operations and services offered at JFK, from check-in to arrival to lounges and amenities, and special assistance.
Overview of Cathay Pacific Terminal at John F. Kennedy International Airport (JFK)
Below is the table that highlights Cathay Pacific’s operations at JFK Airport:
| Airport: | John F. Kennedy International Airport (JFK) |
| Airline: | Cathay Pacific |
| IATA Code: | CX |
| ICAO Code: | CPA |
| Terminal: | Terminal 8 |
| Contact: | +1 800-233-2742 |
| Address: | Jamaica, NY 11430 |
| Website: | www.cathaypacific.com |
| Facebook: | facebook.com/cathaypacific |
| Twitter (X): | twitter.com/cathaypacific |
| Instagram: | instagram.com/cathaypacific |
Which Terminal is Cathay Pacific at John F. Kennedy International Airport (JFK)?
Cathay Pacific serves as a primary hub at Terminal 8 of JFK Airport. The airline also has a codeshare agreement with American Airlines, as both of them are the One World Alliance.
Cathay Pacific Departures Terminal at JFK
Passengers traveling with Cathay Pacific must arrive at least 3 hours before departure for a hassle-free boarding. Here’s what you can expect at the time of boarding:
- Check-in: Located at the Departure Hall of Terminal 8. The staff assist passengers with flight changes, seat selection, and printing boarding passes.
- Priority Services: First and Business Class travelers, along with Marco Polo Club Silver members and Oneworld elite status holders, would be offered priority check-in and boarding.
- Baggage Drop: Once you complete the check-in, drop your bags at the check-in counter and proceed to the security screening, which is located between Concourse B and Concourse C. Visit our guide to take advantage of CLEAR or check the security wait times for JFK.
Cathay Pacific Arrivals Terminal at JFK
All Cathay Pacific flights arrive at Terminal 8 of John F. Kennedy Airport. Terminal 8 is equipped to meet the demands of the international arriving passengers. For instance:
- Immigration and Passport Control: Follow the signage to U.S. Customs and Border Protection (CBP) after landing. And, have your passport and visa ready to expedite screening.
- Baggage Claim: The checked baggage can be recovered from the baggage claim office at JFK, which is located at the lower level of Terminal 8.
- Custom Inspection: Passengers carrying goods that exceed 10,000 USD must declare them at customs.
Check out the list of all airlines that operate from JFK Airport.
Services Provided by Cathay Pacific at JFK Airport
Cathay Pacific offers an array of services and amenities that elevate passengers’ travel experience. These include:
| Self-service kiosks | Staffed check-in counter |
| Priority check-in for eligible passengers | Fast-track security lanes |
| Assistance for passengers with reduced mobility | Special services for seniors and unaccompanied minors |
| Infant care rooms | Nursing stations |
| Pet travel assistance | Visa & document assistance |
| Flight rebooking support | Real-time flight updates |
| Free WiFi | Currency exchange and ATMs |
| Assistance for delayed or damaged baggage | Retail outlets for last-minute shopping |
| Dining options range from fast food to gourmet sit-downs | Special Meal Requests |
Lounge Access for Cathay Pacific Passengers at JFK Airport
Cathay Pacific does not operate its lounge at JFK Airport. Although it offers access through partner One World lounges, including the Greenwich Lounge, the Admirals Club, and the Flagship Lounge.
Complimentary access to one of these lounges depends on the class of service booked or the tier status of the frequent flyers. To check out the status and booking, visit the page of lounges available at JFK.
Ground Transportation Options for Cathay Pacific Passengers at JFK Airport
Getting to and from Terminal 8 is convenient and easy. For instance, the AirTrain JFK offers free inter-terminal transit and connects to the subway at Jamaica.
The pick-up points for taxis and rideshare services are located at the lower level of the Cathay Pacific Terminal. There are free shuttle buses that connect the terminal to the parking lots, hotels, and car rental facility.
Read the detailed guide on all transportation options available at John F. Kennedy International Airport (JFK).
Map of Cathay Pacific Terminal at John F. Kennedy International Airport (JFK)
Cathay Pacific Terminal is divided into Concourse B and Concourse C, and is connected post-security. So, use the interactive map given below that help you identify key service areas and ease your navigation task:
Cathay Pacific’s presence at Terminal 8 of JFK Airport ensures a premium travel experience with smooth check-in and boarding operations, world-class amenities, and premium lounges. Terminal 8 offers customized assistance and seamless connectivity, which is nothing less than a comfortable travel experience.
FAQs
Cathay Pacific operates all its flights from Terminal 8 at John F. Kennedy International Airport (JFK).
The Cathay Pacific check-in counter is located in the Departure Hall of Terminal 8 at JFK Airport. The staff assist passengers with flight changes, seat selection, and printing boarding passes.
You can contact Cathay Pacific at JFK Airport by calling +1 800-233-2742.