Southwest Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)

Southwest Airlines operates at Concourse C of the Domestic Terminal – North for both arrivals and departures at Hartsfield-Jackson Atlanta International Airport (ATL). The check-in counters are located in the North Terminal, and for the security screening, passengers will use the North Security Checkpoint.

The departure gates designated for Southwest Airlines are 1-7,9,10,12-17, and 20-22 at ATL. For smooth and hassle-free boarding, passengers must arrive two hours before the scheduled departure.

When arriving at ATL on a Southwest flight, the arrival gates are at Concourse C. To retrieve luggage, go to the North Terminal Baggage Claim Area.

Overview of Southwest Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)

Here is the quick reference of all the essential information related to Southwest Airlines at the Atlanta Airport:

Airport:	Hartsfield-Jackson Atlanta International Airport (ATL)
Airline:	Southwest Airlines
IATA Code:	WN
ICAO Code:	SWA
Terminal:	Concourse C, Domestic Terminal (North)
Baggage Claim:	North Terminal – Domestic Baggage Claim Area
Contact Number:	1 800-435-9792
Working Hours:	Daily: 4:00 AM – 8:30 PM (Ticket Counter)
Address:	6000 N Terminal Pkwy, Atlanta, GA 30320, USA
Website:	https://www.southwest.com/
Facebook:	www.facebook.com/SouthwestAir
Twitter (X):	https://x.com/SouthwestAir
YouTube:	www.youtube.com/@SouthwestAir
Instagram:	www.instagram.com/southwestair

Which Terminal is Southwest at Hartsfield-Jackson Atlanta International Airport (ATL)?

Southwest Airlines operates from the Domestic Terminal – North, specifically Concourse C, at ATL. Located on the west side of the airport, this terminal is easily accessible via Interstate 85 at Exit 72.

Concourse C serves as a hub for Southwest passengers, offering them modern amenities including dining options, retail shops, and comfortable waiting areas.

Get to know through our comprehensive guide on all airlines operating from Atlanta Airport.

Southwest Airlines Departures Terminal at ATL

Southwest Airlines passengers need to arrive at the Atlanta Airport 2 hours before departure to complete the check-in, baggage drop, and security screening.

• Check-In Counter: Located in the main departure area of the Domestic Terminal – North, the staffed representative helps passengers with check-in, baggage drop, seat selection, and flight modifications.

Southwest Airlines Arrivals Terminal at ATL

All Southwest flights land at Concourse C in the Domestic Terminal – North at ATL. Also, upon landing, passengers will proceed to the Baggage Claim.

• Baggage Claim: Head to the North Baggage Claim Area in the Domestic Terminal – North.
• Lost and Found: Passengers who have lost items on the Southwest or experienced a delay or damage to their checked luggage, visit the dedicated lost and found office at ATL.

Services and Amenities Provided By Southwest Airlines at ATL Airport

Southwest Airlines at Atlanta Airport (ATL) offers maximum comfort and convenience to the passengers. Located in the Domestic Terminal – North, Southwest Airlines variety of passenger-friendly services.

From check-in to expedited security screening to free WiFi, the terminal is equipped to meet the needs of both leisure and business travelers.

Here is the list of services available at the Domestic Terminal – North, alongside the services offered by Southwest:

275 Electric Vehicle (EV) charging stations	Rental Car Center, ATL SkyTrain
Truist Bank ATM	Priority Lane & Express Lane access
Free Wi-Fi	Self-Tagging
Interfaith Airport Chapel	Upgrade to Anytime and Business Select® fares
Automated External Defibrillators	EarlyBird Check-In
Seven lactation pods	Upgraded Boarding
Indoor Service Animal Relief Areas	Free Onboard Entertainment
Shared-Ride Shuttles, Hotel Shuttles, Limousines, Taxis, Rideshare pickups	Rapid Rewards®: Earning Points
Fast Park & Relax, Elite Airport Parking, Park ‘N Fly Atlanta, Park ‘N Ticket	A-List and A-List Preferred Status
MARTA Trains & Buses, AMTRAK, Greyhound	Companion Pass Program

Lounge Access for Southwest Airlines Passengers at ATL Airport

Southwest does not operate its lounge at Atlanta Airport (ATL). However, Southwest passengers can access independent lounges like Priority Pass, which offers access through a day pass as well as a credit/debit card membership.

Add to that, passengers with Business Select fares or Rapid Rewards A-List status can purchase day passes to The Club ATL, an independent lounge located in Concourse F of the International Terminal.

Pet Travel for Southwest Airlines Passengers at ATL Airport

Small cats and dogs are permitted to travel in the cabin and are subject Southwest Airlines pet fee. Also, Southwest Airlines at ATL offers pet relief centres, both indoor and outdoor facilities.

• Outdoor Pet Relief Area: Located near the Domestic Terminal – South, accessible via doors W1 and W2.
• Indoor Pet Relief Area: Found in Concourse C near Gate C16, it comes with waste disposal. It offers pet food and other travel essentials for pet travel. 

Transportation Options for Southwest Airlines at ATL Airport

The Domestic Terminal – North offers multiple transportation options for arriving Southwest passengers. Taxis, Uber, and Lyft can be taken from the arrivals level of the Domestic Terminal, North.

In addition, there’s a free shuttle that connects the Domestic Terminal to the Ground Transportation Center, parking lot, ATL SkyTrain, and Rental Car Center.

For public transit, passengers can take Atlanta’s MARTA system, which is accessible via shuttle from the Domestic Terminal to the Airport Station.

Map for Southwest Airlines Terminal at Hartsfield-Jackson Atlanta International Airport (ATL)

For passengers traveling with Southwest Airlines at the Atlanta Airport, understanding the layout can ensure a smooth transition at every step. Therefore, to navigate the terminal with ease, you can utilize the interactive terminal map given below:

Traveling with Southwest Airlines through Hartsfield-Jackson Atlanta International Airport (ATL) can be a smooth and hassle-free experience, thanks to the airline’s dedicated presence at Concourse C of the Domestic Terminal – North.

There are clear signs marked for check-in counters, and the North Security Checkpoint for easy navigation. There are other services like free WiFi, priority lanes, and upgraded boarding options for Southwest passengers.

On the other hand, there’s a 24/7 customer support desk where Southwest flight representatives will resolve all your travel concerns for a comfortable airport experience.

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